Terms of Service

1. Agreement

These Terms govern your access to and use of the Optonomous platform, websites, and services (the “Service”) provided by Optonomous, Inc. By creating an account, installing our app, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a business, you represent that you are authorized to bind it.

2. Accounts

You must provide accurate information, keep credentials secure, and are responsible for activity under your account. You must be able to form a binding contract and comply with applicable law.

3. The Service

Optonomous provides AI agents that help build and operate e-commerce stores (including support, subscriptions, inventory, chargebacks, and ad operations). Agents may act automatically; you can review, approve, or override actions from your dashboard. The Service connects to third-party platforms (e.g., Shopify) under your authorization and subject to those platforms' terms.

4. Merchant responsibilities

• You are responsible for your store, products, customer relationships, and compliance with laws that apply to your business.
• As controller of your customers' personal data, you must maintain your own privacy notices and a lawful basis for the processing we perform on your behalf. Our processing is governed by the DPA.
• You must not use the Service for unlawful, infringing, or harmful purposes.

5. Data program (optional)

You may opt in to the Optonomous data program. If you do:

• You grant Optonomous a license to create and license de-identified datasets derived from your operational activity, as described in the Privacy Policy and program terms.
• You are eligible for a revenue share on a basis described in [ program terms / payout schedule — TBD ].
• You confirm you have the rights and consents necessary for this use, consistent with your obligations to your customers and to connected platforms.
• You may opt out at any time; opt-out halts new collection. Treatment of previously created datasets is described in the Privacy Policy and DPA.

Participation is not required to use the Service.

6. Fees

Subscription fees, billing cycle, and any revenue-share offsets are described at sign-up and in [ order form / pricing — TBD ]. Taxes are your responsibility unless stated otherwise.

7. Intellectual property

Optonomous and its licensors own the Service and all related IP. You retain ownership of your content and data. You grant us the licenses needed to operate the Service and, if you opt in, to run the data program (§5).

8. Third-party services

The Service integrates with third parties you authorize. We are not responsible for third-party services, and your use of them is governed by their terms.

9. Disclaimers

The Service is provided “as is.” Agents act on probabilistic models and may make mistakes; you are responsible for reviewing material actions. To the extent permitted by law, we disclaim implied warranties. [ Confirm scope with counsel. ]

10. Limitation of liability

[ Liability cap and exclusions — TBD with counsel. ]

11. Indemnification

[ Indemnity terms — TBD with counsel. ]

12. Term & termination

Either party may terminate as described here; on termination, your right to use the Service ends and we will handle your data per the Privacy Policy and DPA. [ Notice periods — TBD. ]

13. Governing law & disputes

These Terms are governed by the laws of [ jurisdiction — TBD ], and disputes will be resolved in [ venue / arbitration — TBD ].

14. Changes

We may update these Terms; we will post changes here and update the date. Continued use after changes constitutes acceptance.

15. Contact

[ legal@optonomous.ai / address — TBD ]